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We are pleased to inform you that our website has been fully restored and all systems are now operational.
Over the past day, our team encountered a complex series of server-level issues that required extensive rebuilding, reconfiguration, and validation to ensure the environment was fully stable. While the site experienced multiple interruptions during this process, we can confirm that no data was lost. All customer information, records, and submitted documents remain secure and intact.
Our engineering and server teams worked continuously to restore services, address underlying configuration and patch-related issues, and verify that all critical systems are functioning as expected. We will continue to closely monitor performance over the next several hours to ensure ongoing stability.
We sincerely apologize for the extended outage and any inconvenience it may have caused. We understand how disruptive this was and truly appreciate your patience and understanding during this period.
We would also like to extend our heartfelt thanks to the technical teams who worked tirelessly to bring everything back online.
Any emails, documents, or submissions sent to us during the outage are being reviewed and processed, and all outstanding updates will be completed within the next few hours.
Thank you again for your continued trust and support.